Powerwind Hose Reel, Holds Up To 100' Hose, Motor Driven Hose Reel Provides The Ultimate In Reeling Convenience, Has Attractive Hideaway & Styling Hose Capacity, Winds Neatly Onto Wheel, Foot Pedal Function For Easy Use, Includes A Back Up Crank Operation, Rechargeable Battery & Charger Unit, Has A Tilt Out Storage Bin, & Comes Fully Assembled.Customer Review: whoops, defective battery
I received my hose reel three days after ordering, but because of work commitments I didn't get around to unpacking it until a week later. When I unpacked it I dutifully plugged in the battery and charged it for 24 hrs. Then I attempted to start it, it didn't start. I called customer service and they told me to check all the connections. Again, because of work I couldn't take the time to do it right then. A week later I again charged the battery, checked all the connections and then attempted to start machine--it still didn't work. I couldn't fool around with it right then so put it aside until the next week. I checked the charge on battery and noticed it was uncharged, again. This time I figured it was the battery and called customer service again. The friendly rep told me it sounded like a problem with the battery and would send me another one--though it might take 5 to 7 days to arrive. I told him I waited this long another 7 days would be no problem. It arrived in 3 days. I charged this battery up, put it in, and it ran perfectly. I attached the hose, pulled it straight and had the machine reel it in--great! I've pulled the hose out and reeled it in several times now and haven't had a problem. Works great, and great customer service from the company. Highly recommend.
Customer Review: bad product
What's the use of a hose rewinder that rewinds okay, but fights you to unwind the hose. Do not even think about this product. Kudos to Amazon for making this return painless and cost-free.
100 garden hose
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